Your packed shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via standard shipping with tracking and drop-off without signature. If you prefer delivery by express delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. (During the Holiday season it may be extended) Whichever shipment choice you make, we will provide you with a link to track your package online. All orders placed after 12:00 PM CST will be dispatched for next day scheduled shipping.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes and Mailers are amply sized and your items are well-protected.
Refused Packages
All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS.